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Thank you for submitting your ticket.

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To ensure we can resolve your issue as quickly as possible, please follow the correct support channel based on where you purchased your product:

Purchased from an ORI Authorised Dealer or Workshop: For all warranty claims and technical assistance, you must return to your original point of purchase. Your dealer is fully equipped to support you.
- Please note: If you purchased from a workshop, have you consulted them before submitting a ticket?
Purchased Online Directly from ORI: If you bought your product directly through the official ORI website, you can submit a support ticket directly with us below. Please follow all the required fields below,

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The part number can be found on your invoice.

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We require the product SKU or part number as listed on your invoice.

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We require the product SKU or part number as listed on your invoice.

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The part number can be found on your invoice.

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We require the product SKU or part number as listed on your invoice.

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We require the product SKU or part number as listed on your invoice.

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This is to identify your purchase with ORI.

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Please provide as much detail in the description of the fault. Also provided details if this was professionally installed.

\",\"label\":\"Describe The Issue Or Fault\",\"validationRules\":{},\"settings\":{\"descriptionSwitch\":true},\"name\":\"Long Text\",\"schema\":{\"type\":\"string\"}},\"input\":\"LongText\"}}]},{\"id\":\"row-rrxcNxl\",\"columns\":[{\"id\":\"col-xLSyXAL\",\"element\":{\"id\":\"elem-VBNzIBR\",\"props\":{\"placeholder\":null,\"description\":null,\"label\":\"Product Series Number \",\"validationRules\":{},\"settings\":{\"descriptionSwitch\":true},\"name\":\"Attachment\",\"schema\":{\"type\":\"array\"}},\"input\":\"Attachment\"}},{\"id\":\"col-n5JlJQR\",\"element\":{\"id\":\"elem-1MPHZiL\",\"props\":{\"placeholder\":null,\"description\":\"

Please show photos of the product that's damaged, and highlighted impacted areas. In some instances we may require full photos of the vehicle.

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Visit Our Knowledge Base

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